Privacy Policy

Who We Are

Chula Vista Plumbing Now ("we," "us," or "our") is a locally based plumbing company serving Chula Vista, CA and the surrounding South Bay. This policy applies to this website (the "Site") and to phone calls placed to our published number, (619) 558-3293. It does not apply to other companies' websites or services we may link to.

Information We Collect

We keep the information we collect to what's actually needed to respond to you and run this website:

• Information you give us by phone. When you call (619) 558-3293, we may note details you share — your name, address, phone number, and a description of the plumbing issue — so we can schedule and perform the work you're requesting.
• Information collected automatically. Like most websites, our hosting and analytics tools may automatically log standard technical information when you visit — things like your browser type, general device information, pages viewed, and approximate location derived from your IP address. This is aggregate, technical information; it is not information you actively submit.
• Cookies. This Site may use cookies or similar small files to support basic site functionality and to help us understand, in aggregate, how the Site is used. You can disable cookies in your browser settings; doing so may affect how some parts of the Site display but will not prevent you from calling or reading our content.

We do not currently operate an online contact form, live chat, or e-commerce checkout on this Site, so we do not collect payment card information or process online payments through the Site itself.

How We Use Information

• To respond to your call, schedule an appointment, and perform the plumbing work you request.
• To provide a written estimate and communicate about a job in progress.
• To understand, in aggregate, how visitors use this Site so we can keep it accurate and useful — for example, noticing which service pages get the most traffic.
• To meet legal, licensing, insurance, or recordkeeping obligations that apply to a licensed contracting business.

We do not use information collected through this Site for automated marketing calls or texts you haven't asked for, and we do not sell your personal information to third parties.

Analytics and Third-Party Tools

We may use third-party analytics tools (such as Google Analytics) to understand aggregate Site traffic and usage patterns. These tools may use cookies and collect technical information as described above, subject to their own privacy policies. We may also use third-party services for hosting, security, and site performance. We do not control how these third parties handle data beyond what we've configured, and we encourage you to review their own privacy policies if you have questions.

How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances: with service providers who help us operate this Site or run our business (for example, hosting or scheduling tools), when required by law or to comply with a legal process, or to protect the rights, property, or safety of our business, our customers, or others.

Data Security

We take reasonable steps to protect information we handle, but no method of transmission or storage is completely secure. We can't guarantee absolute security of any information shared with us, whether by phone or through this Site.

Your California Privacy Rights

As a California-based business, we aim to honor the spirit of California's privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Depending on your situation, you may have the right to request what personal information we hold about you, request correction or deletion of that information, and opt out of the sale of personal information — though as noted above, we do not sell personal information. To make a request, call us at (619) 558-3293 and we will do our best to assist you directly.

Children's Privacy

This Site and our services are directed at adults seeking plumbing services for their homes or properties. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time as our business or applicable law changes. The "Effective date" above reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

Questions about this policy or a request regarding your information? Call us at (619) 558-3293, or learn more about who we are on our About page.